The Challenge:

The "Accessibility for Ontarians with Disabilities Act" (AODA) is new legislation that applies to hundreds of thousands of businesses in Ontario, as well as to community groups and public services. The AODA aims to remove many of the barriers people experience in public and commercial areas.

People with disabilities are a growing consumer market in Canada. Nationally people with disabilities account for an estimated $25 billion a year in consumer spending and influence the spending decisions of twelve to fifteen million other Canadians.

Over one-in-eight Ontarians have disabilities that keep them from more fully participating in society. That will only increase as baby boomers move into their senior years. According to Statistics Canada by 2025 the number of Ontarians with disabilities will grow to about 1 in 5.

The Response:

OBIAA and TABIA, in partnership with the Ministry of Community and Social Services are developing resources to help small businesses increase their awareness of accessibility and to promote accessibility best practices in their businesses.

TABIA represents the local small business community on the Customer Service Standards Development Committee which is presently creating proposed accessibility standards for the AODA.

Download MissedBu$iness Power Point Presentation in Adobe format 




For the original powerpoint presentation please contact TABIA at This email address is being protected from spambots. You need JavaScript enabled to view it.

***Please Note -we no longer have copies of the Missed Bu$iness booklet available. Please feel free to download and print the above edition and be sure to include credit to TABIA for the availablility.



3D animated video: "Mainstreet Ontario"
Accessibility Videos

Take a stroll down Main Street and see if you can solve the accessibility dilemmas.

Winners announced for
Ontario Mainstreet Accessibility Awards 2006.

Ontario Mainstreet Accessibility AwardsRecognizing the efforts of small businesses and communities in Ontario that have improved accessibility and reduced barriers for people with disabilities.

Missed Bu$iness?
A guide for small business: How to attract more customers by providing better access to your business.
PDF version
Word version

Accessibility Tipsheets
Tips to help you welcome customers with disabilities and make your business more accessible.

Find out more:

Read The Accessibility for Ontarians with Disabilities Act, 2005 (plain language guide with link to the full act)

Need to Hire? - JOIN can help

If you need assistance to find the right employee for your business, or want more information on how to create more customer traffic by making your business more accessible contact JOIN by calling 416-241-5646 (JOIN), or visiting today!


The video and the BIA Accessibility Resources have been produced in partnership with the Government of Ontario